Honoring Legacy and Caring for Your Digital Footprint
Last Updated: May 2026
SpoonieFans exists for and is built by people living with chronic illness. For some members of our community, mortality is not an abstract topic — it is part of the lived reality of certain conditions. We have written this policy with deep care, because we believe our community deserves a platform that thinks about these moments before they happen, not after.
This policy explains what happens to a SpoonieFans account when its owner passes away — how loved ones can request changes, how content is preserved or removed, how unpaid earnings are handled, and how creators can plan ahead if they choose to.
💚 Whether you are reading this as a creator planning ahead, a subscriber thinking about your own digital footprint, or a grieving loved one trying to navigate next steps — we are sorry for any pain that brought you here, and we will do our best to make this process as gentle as possible.
We strongly encourage all SpoonieFans users — especially creators — to make decisions about their account while they are able to. Doing so spares your loved ones from difficult guesswork during an already painful time, and it ensures your wishes are respected.
In your account settings, under "Legacy & End-of-Life," you may:
Without advance planning, decisions about your account default to our standard process, which may not reflect what you would have wanted. A Designated Contact also speeds up verification and reduces the burden on your family.
Any of the following may report the death of a SpoonieFans user:
To report a death, please email memorial@spooniefans.com with:
When a user passes away, one of the following will happen depending on advance instructions, family wishes, and the type of account:
A memorialized creator account becomes a permanent tribute. Specifically:
If the account holder requested closure in advance, or if the family/estate requests it, we will:
For subscriber accounts (no creator activity), the default action is Account Closure. Active subscriptions are cancelled immediately upon verification of death — no further charges, no need to chase refunds. Any unused subscription time is not refunded but is simply terminated. We can memorialize a subscriber profile upon family request if the user was active in the community (commenting, supporting creators).
Any unpaid creator earnings at the time of death are considered part of the deceased creator's estate and will be paid to the estate, the Designated Contact (if pre-authorized to receive funds), or as directed by court order or applicable inheritance law.
When a creator passes away, we automatically cancel all subscriptions to their account. We do NOT issue refunds for the current billing period (consistent with our Refund Policy), but we ensure no further charges are made. If you are a subscriber to a recently deceased creator, your access to their archived content will be honored through the end of your current billing period before being adjusted to align with the memorialization status.
Family Members or Legal Representatives may request the removal of specific content (or the entire account) after a death. We will honor these requests when:
If the deceased user explicitly chose memorialization (and to keep their content public) in their legacy settings, we will honor those wishes over a subsequent family request to remove content — unless a court order or compelling legal authority requires otherwise. We believe an individual's autonomy over their own creative legacy should be respected.
Even after death, we continue to protect the privacy of our users. Family Members and Legal Representatives may request management of an account, but they generally cannot:
We may release additional account data only when legally compelled by court order, subpoena, or applicable estate-access law (e.g., the Revised Uniform Fiduciary Access to Digital Assets Act, where adopted).
In rare cases, we may become aware of a user's death through other means — a community member sharing verifiable news, an obituary discovered during routine moderation, or extended account inactivity combined with public information. In such cases:
These are our targets. Complex cases (international users, contested estates, missing documentation) may take longer. We will keep you updated throughout.
If you disagree with how we have handled a memorialization, closure, or earnings request, you may appeal by emailing legal@spooniefans.com within 60 days of our decision. Appeals are reviewed by a senior member of our team who was not involved in the original decision.
In the case of disputed claims (e.g., multiple parties claiming authority over an account), we will pause all action and require court-issued documentation before proceeding.
If a death involves suspected suicide and the deceased was an active SpoonieFans creator, we will:
For verified healthcare professional accounts, we will additionally notify any relevant licensing board verification systems we use, and ensure that any educational content remains clearly labeled as the work of the deceased.
If a creator becomes seriously ill and wishes to manage their account differently while still alive — for example, granting temporary management to a trusted person, or pausing earnings collection — please contact memorial@spooniefans.com or accessibility@spooniefans.com. We will work with you to accommodate your needs with compassion and discretion.
When a beloved creator passes, their community grieves. We may, with family permission, post a platform-level acknowledgement, light a virtual candle on the memorial profile, or facilitate a community tribute thread. We do this only with consent and only when it serves the family's wishes and the community's healing.
Subscribers who lose a creator they followed are welcome to reach out to community@spooniefans.com if they are struggling. We are not therapists, but we are real people who care about you.
We will update this policy as digital estate law evolves and as our community feedback shapes our approach. The "Last Updated" date at the top reflects the most recent revision.
Mailing Address:
SpoonieFans / Pickii Group, LLC
Bloomingdale, IL
To everyone who lives with the weight of a serious illness — and to everyone who loves them: we see you. This policy exists because you matter, and so do the legacies you leave behind. 🥄💚